Last Updated: 09/03/2026
We want you to be satisfied with your purchase from ValuQo.
1. Returns
You may request a return within 7 days of receiving your order, provided that:
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The item is unused
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The item is in its original packaging
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Proof of purchase is provided
2. Damaged or Incorrect Items
If you receive a product that is:
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Damaged
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Defective
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Incorrect
Please contact us within 48 hours of delivery.
We will arrange a replacement or refund where appropriate.
3. Non-Returnable Items
Certain products may not be eligible for return, including:
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Opened consumables
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Special order items
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Items not in original condition
4. Return Shipping
Return shipping costs may apply unless the return is due to an error on our part.
5. Refunds
Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be processed using the original payment method.
Refund processing times may vary depending on the payment provider.
6. How to Request a Return
To request a return, please contact: