Last Updated: 09/03/2026

Welcome to ValuQo. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.valuqo.co.za.

1. Information We Collect

When you use our website or place an order through https://www.valuqo.co.za/shop/, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed through secure third-party gateways)

  • Order history

  • IP address and browser information

  • Website usage data via cookies or analytics tools

2. How We Use Your Information

We collect and process your information in order to:

  • Process and deliver orders

  • Communicate with you regarding purchases or enquiries

  • Improve our website and services

  • Prevent fraudulent activity

  • Send important updates regarding your order

  • Provide customer support

We will never sell or rent your personal information to third parties.

3. Payment Information

Payments made on our website are processed through secure third-party payment providers. We do not store full payment card details on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website functionality

  • Understand visitor behaviour

  • Enhance the shopping experience

You can disable cookies in your browser settings if you prefer.

5. Sharing Your Information

We may share necessary information with trusted third parties such as:

  • Payment processing providers

  • Courier and delivery companies

  • Website analytics providers

These parties only receive the information required to perform their services.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

7. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent for certain processing activities

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@valuqo.co.za
Phone: +27 79 230 8047
Website: https://www.valuqo.co.za